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Information for Tenants

We are here to you find your ideal home to rent. We are proud of our reputation for providing high quality properties in key locations throughout Oxfordshire and Berkshire.

As full members of the Association of Residential Letting Agents (ARLA) we follow a strict code of practice and ensure we are kept fully informed of current legislation.

Contact us for more information on our services to tenants or feel free to browse our available properties on-line.

Application Fees:

After payment of fees and return of application forms the property will be removed from the market and referencing will commence. Should you withdraw for any reason, these fees will not be refunded. If the landlord decides not to let the property for any reason (other than non-receipt of satisfactory references) all fees, rent and deposit paid by the tenant will be refunded. All applications are subject to contract, referencing and landlord approval. Proof of ID and Visa (if applicable) is required prior to commencing with any offer.

Referencing Timescale:

Links to a referencing company will be sent to you upon the Landlord’s agreement of any offer and receipt of verified ID. You will then have 72 hours to complete this link and for Richard Jackson Property Consultants to be in receipt of satisfactory references. If the referencing is not completed with 72 hours, the Landlord reserves the right to remarket the property immediately and your tenancy application fee will be forfeited.


All rent is due by the first day of the tenancy. Subsequent rent payments are due on the date specified in your tenancy agreement. Rent is payable by standing order unless otherwise specified in the tenancy agreement. For shared properties, we request that the rent is submitted as one full payment from the allocated head tenant unless you have agreed with your lettings negotiator in advance that you will each pay your individual share.


Tenants’ deposits are 6 weeks of the monthly rental or two months of the rent if a pets is to live at the property. Richard Jackson Property Consultants are members of the Tenancy Deposit Scheme (TDS). The deposit is to cover damage to the property, outstanding rent, unpaid utilities, cleaning, and any breaches by the tenant of the tenancy agreement. At the end of the tenancy, the deposit will be returned to the tenant as soon as practicably possible, less any deductions agreed. If deductions cannot be agreed between parties, the case will be referred to the TDS for expert third party adjudication and the apportioning of deposit money.

Renewing your tenancy:

Approximately three months prior to the end of your tenancy we will contact you to ask if you would like to extend the tenancy. If you do, a renewal agreement will be negotiated and the agreement sent to you for signature and return as soon as possible. Payment must be received prior to the start of the renewal period. If you do not wish to renew your tenancy Richard Jackson Property Consultants will commence marketing, and the property must be made available for viewings. If you subsequently decide to renew the tenancy and remain at the property, you will be responsible for abortive charges including any advertising costs and refunds of application fees in respect of the new tenancy.

Early termination of tenancy:

Once the tenancy agreement signed and dated (“executed”) both parties are legally obliged to proceed. Your landlord is under no obligation to release you from your tenancy before the expiry date and can hold you liable for rent until the end of the fixed term. In exceptional circumstances, a landlord may agree to release you from your obligations, provided a suitable replacement tenant has been found and rent payments continue until the new tenancy commences. In such cases, you may also be asked to pay an early termination fee @ 4 weeks rent + VAT.


The inventory will be given to the tenant within 48 hours of the commencement of the tenancy. Discrepancies should be noted and returned to us within 48 hours. If the inventory is not sent back within this time it will be deemed to be correct.

Utilities and services:

You are responsible for payment of gas and oil (where applicable), electricity, council tax, television licence, telephone, broadband internet access and any other subscription services such as SKY. Cable is not always available at a property and you must make your own enquiries in this respect. A satellite dish must not be erected at the property without the written permission of the landlord.

Property information:

Every effort has been made to ensure that you are given correct information about the property for which you are making an application. You must ask if there is any aspect of the property about which you are unsure. Guarantor: Guarantors will be required to sign the tenancy agreement and will be jointly and severally liable under the terms of the tenancy, including payment of rent and any breaches by the tenants of the tenancy agreement.



All charges are reviewed yearly by Richard Jackson Property Consultants and can therefore be subject to change. All charges are shown inclusive of VAT at the prevailing rate unless otherwise stated. Please note, Richard Jackson Property Consultants require ID and Visa (if applicable) prior to proceeding with any offer.

Application Fees

(non-refundable): £240 inc VAT per person over the age of 18.

Includes: Referencing, preparation of tenancy agreements and deposit protection

Guarantor - per tenant, if required £150 inc VAT

Inventory Fee:

An independent official check-out of the inventory and schedule of condition at the end of tenancy. This fee is charged at the end of your tenancy and is deducted from your deposit. From £95 depending on size of property and if it is furnished or unfurnished. Per household.

Tenancy Renewal Fee

per tenancy £150 inc VAT

Change of Tenant Fee:

In shared households where 1 or more tenants wish to leave the property mid-tenancy and therefore find a replacement, the following charges will be made (subject to landlord approval and references)

Mid-tenancy: referencing fee £240 inc VAT per person


You are required to take out insurance for the duration of your Tenancy, which covers you for accidental damage to the Landlords belongings and Personal Liability cover

Loss of Keys/Lock Out Fee (out of hours):

In the event that a tenant loses their keys, In the event that a tenant is locked out of the property, if master key is not available, cost of locksmith will be applied.

£120 to use master key

Cost of locksmith visit to change locks & supply duplicate.

Early Termination of Tenancy Fee:

Early termination subject to landlord and condition.

4 weeks rent plus VAT

Missed Inventory Check Out Fee:

This will only be charged if the property is not ready to check out at the agreed time, £100 inc VAT

Max Price
Richard Jackson Property Consultants

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